Privacy Notice

1. Identity and address of the data controller

MONTRA Real Estate ([LEGAL ENTITY NAME PENDING]), located at [ADDRESS PENDING], Monterrey, Nuevo León, Mexico, is responsible for processing your personal data under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties and other applicable regulations.

Privacy contact: [PRIVACY EMAIL PENDING].

2. Personal data we collect

Through the forms on this site we may collect:

• Identification and contact data: name, email address and phone number.
• Information about your real estate interest: property or development of interest, transaction type, preferred visit dates and messages.
• For property owners: property type, general location, approximate asking price, description and any photographs you choose to share.
• For brokers and advisors applying to join MONTRA's network: city and state, years of experience, property types and markets you work in, current company, public professional profiles (LinkedIn, Instagram) and the experience summary you choose to share. We do not request government IDs, tax IDs (RFC) or bank details.
• Minimal technical data for security: an encrypted identifier (hash) derived from your IP address and your browser's user agent, used to prevent abuse and automated submissions.

3. Purposes of processing

Primary purposes, necessary to handle your request:

• Responding to information, visit and contact requests.
• Evaluating and, where applicable, marketing properties offered by owners.
• Evaluating applications to collaborate in MONTRA's broker network and following up on them.
• Following up on the business relationship you start with MONTRA.
• Protecting the site's security and preventing fraud or abuse.

4. Transfers and processors

Your data is stored with technology infrastructure providers acting as processors (for example, database, web hosting and email services), who process it solely on MONTRA's behalf. [LIST OF PROVIDERS AND SERVER LOCATIONS PENDING REVIEW].

We do not sell your personal data. Any transfer requiring your consent will be disclosed to you in advance.

5. ARCO rights and withdrawal of consent

You may exercise your rights of Access, Rectification, Cancellation and Opposition, and withdraw your consent, by sending a request to [PRIVACY EMAIL PENDING] with the information and documentation required by applicable law. [PROCEDURE AND TIMELINES PENDING LEGAL REVIEW].

6. Cookies and similar technologies

This site uses only strictly necessary technical cookies: one to remember your language preference and, in the administrative area, session cookies to authenticate authorized staff. We do not use advertising or third-party analytics cookies. Approximate location maps are loaded from OpenStreetMap.

7. Changes to this notice

Any changes to this notice will be published on this page.